Tenants in your investment buildings need to know that someone is looking out for them if they are to be happy and continue to rent from you. Tenants want prompt response to problems. They want someone to go to with complaints and they want any necessary repairs made in a timely and efficient manner. They want to know what they are getting for their rental money and they want the common areas to be kept nice and the apartment to be updated regularly.
Making sure that tenants get the services they expect is just one aspect of successful tenant relations when you own an apartment building. You also need to make sure that tenants abide by the rules and that they interact well with each other, get along and pay their rent. All of this is a lot to take on, especially if you don’t have experience with tenants or if your real estate investment is supposed to provide you with passive income.
Fortunately, REIS is here to help. Trust us to deal with your tenants and make your real estate investment a success.